Privacy Policy

Effective Date: 05/11/2025

Sol Terra Solutions Inc. (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal and business information you provide through our website and services.

This Privacy Policy explains how we collect, use, share, and protect your information. By using our website www.solterrasolutionsinc.com and related services, you agree to the practices outlined in this policy.

1. Information We Collect

We may collect the following types of information:

A. Personal and Business Information

• Full name
   
• Email address
   
• Phone number
   
• Business name and structure
   
• Billing information
   
• EIN or legal documents (if provided for consulting)
   

B. Technical Information

• IP address
   
• Browser type
   
• Device information
   
• Operating system
   
• Referral URLs
   
• Cookies and analytics data
   

2. How We Collect Information

We collect data through:

• Website forms (e.g., contact or intake forms)
   
• Email communication
   
• Booking or onboarding systems
   
• Payment processing (via Stripe or other third parties)
   
• Cookies and similar technologies (e.g., Google Analytics)
   

3. How We Use Your Information

We use the information to:

• Provide and improve our services
   
• Process transactions and deliver invoices
   
• Customize client strategy and consulting solutions
   
• Communicate important updates
   
• Maintain internal records
   
• Comply with legal obligations
   

4. Legal Basis for Processing (for EU/UK Residents)

We process personal data under these lawful bases:

• Your consent
   
• Performance of a contract
   
• Legal obligation
   
• Legitimate interest (e.g., client communication, business development)
   

5. Sharing of Information

We do not sell your information. We may share your data with trusted third parties strictly for operational or legal purposes, including:

• Payment processors (e.g., Stripe)
   
• Business automation platforms (e.g., AI tools you opt into)
   
• Legal or regulatory authorities (if required)
   

6. Cookies and Tracking Technologies

Our site uses cookies to improve user experience, analyze traffic, and support marketing efforts. You can control cookies via your browser settings.
For more information, view our [Cookie Policy] (link or embed if separate).

7. Data Retention

We retain your information only as long as needed to:

• Fulfill consulting services
   
• Comply with legal requirements
   
• Maintain proper records
   

You may request deletion of your data by contacting us (see Section 11).

8. Your Rights

Depending on your location, you may have rights including:

• Access to your personal data
   
• Request correction or deletion
   
• Opt-out of marketing communications
   
• Withdraw consent at any time
   
• Request data portability
   

California Residents (CCPA):
You have the right to:

• Know what personal data we collect
   
• Request deletion of your data
   
• Opt-out of data “sale” (we do not sell your data)
   

To make a request, email us at: support@solterrasolutionsinc.com

9. Data Security

We implement appropriate security measures, including:

• Encrypted data storage
   
• Limited access to sensitive data
   
• Secure third-party integrations (e.g., Stripe, encrypted CRMs)
   

However, no system is 100% secure. Use the website at your own risk.

10. International Transfers

If you are located outside the United States, your data may be transferred to and processed in the U.S., where data protection laws may differ. By using our services, you consent to this transfer.

11. Contact Us

For questions or to exercise your rights, contact:
Sol Terra Solutions Inc. Privacy Office
Email: support@solterrasolutionsinc.com

12. Updates to This Privacy Policy

We may update this policy periodically. We’ll notify users via email or website banner when changes are material. Continued use of our services after updates constitutes acceptance of the revised policy.